Delivery & Returns and Freight Policy Port Willunga Fine Foods uses Australia Post for Australia wide delivery of all items unless otherwise specified.   Australia Post may leave a card in your mail box with instructions of where to collect your parcel. If this will be inconvenient consider having the parcel delivered to your work address. Port Willunga Fine Foods aims to have all orders freighted the day after payment is cleared, however please allow 5 working days for delivery. Rural areas may take longer. Please don't hesitate to contact Port Willunga Fine Foods if you have any concerns about your order, would like to discuss other delivery methods, or have an urgent delivery time frame. All products are thoroughly checked before packing and orders checked before dispatch. Port Willunga Fine Foods hopes you are delighted with your new products, so please do not hesitate to contact us if you are not completely satisfied. If you are not satisfied with the products delivered to you, or the contents are damaged please contact us immediately. You may be asked to provide evidence of the fault/damage. All returns are handled on a case-by-case basis. Nominal freight charges apply. Minimum charge of $10, freight charges will be confirmed by email prior to dispatch.